orthopaedics

Increasing patient satisfaction through orthopaedic Enhanced Recovery Programme

The issue

  • Reimbursements – Operational and commercial risk transferred from insurer to provider via fixed reimbursements
  • Pain – 45%+ patients stated moderate to severe pain within 48 hours of surgery, delaying recovery
  • Mobility – Physiotherapy started late usually within 24-48 hours post surgery causing delay in mobility
  • Length of stay – 4-6-day length of stay resulting in marginal clinical benefit, unnecessary cost and higher infection risk

What we did

  • Established one multidisciplinary team
  • Developed Evidence-Based Enhanced Recovery Programme (ERP)
  • Established ERP training programme
  • Designed and implemented pilot ERP programme (ERP)

orthopaedics

The results

  • Reduced pain scores by 45%
  • Decreased mobility times by 65%
  • Shortened hospital stays by 43%
  • Reduced hospital cost by 20%
  • Increased patient satisfaction by 37%

An award-winning team

Curzon consulting mca finalist 2019

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Rodrigo Quezada Curzon Consulting

Rodrigo Quezada Dighero

Managing Consultant

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I am a management consultant with experience gained through positions with industry roles and advisory firms, primarily in manufacturing, FMCG and automotive.

I have a strong track record of delivering effective business transformation of major programmes through strategy, organisation transformation and performance. I focus on people growth, organisation alignment and a strong focus on business outcomes

My key areas of capability include commercial strategy, strategic planning, portfolio management, process improvement and organisationl design. I am a certified SixSigma Greenbelt for DFSS and DMAIC.

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