Amy Palliser
Finance Manager
+44 (0)1653 628596
I lead internal Finance at Curzon Consulting.
I am an ICAEW Chartered Accountant and CIOT Chartered Tax Advisor with over 15 years of experience gained through positions held in both professional practice and industry. I have experience across a wide range of disciplines including financial accounting, Statutory financial audit, business taxation, personal taxation, management accounting, financial direction and control.
I enjoy working as part of a dynamic and innovative team at Curzon Consulting and I have enthusiasm to use my skills and commercial experience to support the firm’s progression.
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Chetan Trivedi
Partner, Healthcare Lead
Chetan holds over 20 years’ international consulting experience, and leads our Healthcare Practice. For the past 15 years, he has supported healthcare payers, providers, and medical devices companies on strategy, operational improvement, and digital transformation engagements across the UK, wider Europe, Middle East, US, India, and Canada.
He has also delivered value creation programmes for leading private equity firms within and across their healthcare portfolios.
On a personal level, Chetan is deeply passionate about improving health outcomes, safety, and quality of life for patients with Cardiovascular and Chronic Kidney Disease, with a focus on prevention and reversal.
He also has a profound interest in disruptive innovation and its use cases in healthcare. These include Artificial Intelligence, Biologics/Biosimilars, Blockchain, 3D Printing, and Remote Patient Monitoring.
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Delivering a step change in operational performance
The issue
- Four factories on one site producing 60% of the company’s European demand for the Automotive market
- Utilisation and performance had been in steady decline for four years and with very poor customer delivery and service performance this was seen to be a failing site
- Local custom and practice was inhibiting opportunities to improve productivity
- Curzon was engaged to help the Site Director achieve control and turn performance around
- The site was achieving less than 60% OEE on its premium integrated lines
- High inventories but of the wrong products due to lack of control of demand and production priorities
- No performance management system in place to drive improvement
- Disconnected Planning and Production functions causing late delivery and high costs
- Limited management capability and lack of proactive supervision
What we did
- Create an overall approach to transform the performance of the site involving all of the management team
- Implement a cross-functional planning process and tools e.g. production wheels to establish a clear view of demand, delivery priorities and factory capability to deliver
- Implement Lean capabilities on the shop floor e.g. SMED techniques, SIC and Kaizen to improve productivity and develop a sense of ownership
- Selective capital investment in facilities (underway)
- Implement visual performance management and supporting proactive supervisory/management processes
- Build the capability of the local team to ensure sustainability
The results
- Achieved in excess of 25% reduction in inventories and a significant uplift in on time delivery to distribution centres
- Improved OEE on key integrated lines by over 20%, increasing capacity and enabling transfer of work from less productive sites
- Built the capability of the client team to be able to complete the programme rollout successfully themselves and to sustain the initial improvements
- Created a blueprint that can be rolled-out to other sites globally
25M
reduction in inventories
20%
increasing capacity
What our clients say
“As a result of Curzon’s support a strategic and digital leap has been made in how we manage the entire asset lifecycle to transform our Developer Service experience. This is a programme and a product that sets a new benchmark within the industry.”
Jason Tucker
Director of Alliances & Integrated Supply Chain, Anglian Water
An award-winning team
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Improving yield management at a travel & leisure operator
The issue
- A leading leisure travel group needed to make a change in Yield Management practice to optimise commercial outcomes
- Profitability under strain due to increased competition and uncertain market conditions
- A complex and out of date system eroded trust in Yield Management practice
- Limited understanding of commercial impact of pricing decisions and a lack of operational control
- No alignment behind informed vision to guide the development, deployment and industrialization
- Capability gaps
- Siloed understanding of the potential impact of digital technologies
What we did
- Market analysis
- Developed strategy & analytical model to explore critical aspects of Yield Management Operating Model
- Developed blueprint roadmap to deliver vision & clear programme structure
- Business transformation
- Executive coaching
- People & culture change
- Flexible approach enabled client to retain ownership
The results
- Estimates over next four years indicate cumulative improvements in gross margin, uplift in aircraft utilisation & increase in spend per customer
- Improved cross-functional collaboration
- Uplift in gross margins for last season
- Commercial mindset taking hold in organisation
20M
exceeded the gross profit margin improvement target
25%
reduced customer loss
14%
reduction in operating costs
What our clients say
“As a result of Curzon’s support a strategic and digital leap has been made in how we manage the entire asset lifecycle to transform our Developer Service experience. This is a programme and a product that sets a new benchmark within the industry.”
Jason Tucker
Director of Alliances & Integrated Supply Chain, Anglian Water